Earning commissions on business referrals
How commission models, holds, and payouts work.
Earning commissions on business referrals
When a business signs up through your referral link or accepts your request, you can earn commission on their activity based on the model agreed for that business.
Commission models
- Per Call / Per Chat / Per Lead - a flat amount per qualifying interaction.
- Per Job - a flat amount per completed job or transaction.
- Percentage - a percentage of the job or transaction value.
- Hybrid - a base rate plus a percentage bonus.
Commission lifecycle
Commissions move through several stages before becoming payable: Tracked (recorded) → Pending → Approved → On Hold (a hold period protects against refunds/cancellations) → Payable → Paid. Hold periods and minimum qualifying thresholds (like minimum call duration or chat messages) are set per business relationship.
Getting paid
Once commissions reach Payable status, they are included in your next payout run. Keep your bank details up to date in your Profile to avoid payment delays.
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