Customizing Your Brand
Set your logo, colors, support email, and live chat widget from the Branding page in your partner portal.
Automatic From Day One
Every partner now gets a working yourcompany.6xcom.com subdomain and live branding automatically at signup - no setup, no waiting on support. Your own login, registration, forgot-password, and reset-password pages are branded immediately, in addition to the portal your downstream customers see.
The Branding Page
A Branding item is in your partner portal sidebar. Everything you change there applies immediately - no waiting, no approval step.
What You Can Customize
- Subdomain - change your
yourcompany.6xcom.comaddress to anything available, right on this page. Takes effect immediately, no DNS setup needed. - Custom domain - use your own domain (e.g.
portal.yourcompany.com) instead of a 6xcom.com subdomain. Enter it on the Branding page, add one DNS record at your domain host (either a CNAME or an A record - instructions are shown to you), then click Verify. Once your DNS is live, we automatically issue your SSL certificate and bring the domain online, usually in under a minute - no support ticket needed. You'll get an email either way: when it goes live, or if something needs your attention. - Brand name - shown in the portal header, page titles, and all emails to your customers.
- Logo - drag and drop an image (JPG, PNG, WEBP, or SVG, max 1MB), or paste a URL to a logo you host elsewhere. Used as the portal logo and favicon, on both your own login pages and your customers' portal.
- Primary color - pick with the color swatch or enter a hex code. Replaces the accent color throughout your portal.
- Support email - shown to your customers as the contact address, and used as the reply-to on emails they receive.
- Live chat widget - paste the exact embed code from your chat provider (Crisp, Tawk.to, Intercom, etc.) and it loads on your customer portal.
What Support Manages
Your custom email sending domain (so outgoing mail to your customers comes from your own domain, not 6xcom.com) is still set up by 6X support, since it involves DNS records on our mail infrastructure. Everything else on this page is self-service.