Customizing Your Brand
Set your logo, colors, support email, and live chat widget from the Branding page in your partner portal.
The Branding Page
Once white-label is enabled on your account, a Branding item appears in your partner portal sidebar. Everything you change there applies to your branded portal immediately — no waiting, no approval step.
What You Can Customize
- Brand name — shown in the portal header, page titles, and all emails to your customers.
- Logo — drag and drop an image (JPG, PNG, WEBP, or SVG, max 1MB), or paste a URL to a logo you host elsewhere. Used as the portal logo and favicon.
- Primary color — pick with the color swatch or enter a hex code. Replaces the accent color throughout your portal.
- Support email — shown to your customers as the contact address, and used as the reply-to on emails they receive.
- Live chat widget — paste the exact embed code from your chat provider (Crisp, Tawk.to, Intercom, etc.) and it loads on your customer portal.
⚠️ Important: The chat widget code runs on your portal exactly as pasted and is not sanitized. Only paste code you received directly from your chat provider.
What Support Manages
Your subdomain, custom domain, and custom email sending domain are shown read-only on the Branding page. These involve DNS and SSL infrastructure, so changes go through 6X support.
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White-Label Program Overview
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6X Softswitch — Your Own Dedicated Voice & SMS Rental
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