Connecting via SIP trunk or VOIP Login

Connecting via SIP trunk or VOIP Login

6X wholesale voice supports two connection methods. Both carry real production traffic, are billed identically, and use the exact same routing/rates - use whichever fits your setup, or both (e.g. your main PBX on IP-trunk, a backup device on VOIP Login).

Both methods use standard SIP, so they work with virtually any softswitch, PBX, or auto-dialer capable of outbound SIP trunking or SIP registration - including VOS-based switches, Asterisk/FreeSWITCH-based systems, and predictive/preview dialers.

Method 1: IP-to-IP Trunk

Host:     198.23.59.40
Port:     5060 (UDP/TCP)
Auth:     IP-based (no username/password, no REGISTER)
Codecs:   G.711 (PCMU/PCMA)

Steps (IP-to-IP Trunk)

1. Log into your wholesale dashboard and confirm your account is Approved with a positive balance.
2. Contact support with the exact public IP address(es) your PBX/softswitch/softphone will send calls from. Your primary IP is set at signup; additional IPs can be added for failover or multiple points of presence.
3. Configure your PBX or softswitch to send calls directly to 198.23.59.40:5060 with no registration - point your outbound trunk/route at this host and port only.
4. If your PBX software defaults to registration mode (common in consumer softphones like Zoiper or MicroSIP), look for a setting like "Register" or "Account Type" and set it to unregistered/trunk mode. Username and password fields can be left blank.
5. Place a test call to a real destination number.
6. Check Voice CDRs in your dashboard to confirm the call was logged and billed correctly.

Method 2: VOIP Login (username & password)

Registration-based SIP - no IP whitelisting required. Your credentials are shown on your dashboard under Connection Details → VOIP Login once your account is approved.

Host:     198.23.59.40
Port:     5080 (UDP/TCP)
Domain:   wholesale.6xcom.com
Auth:     Username + password (standard SIP REGISTER)
Codecs:   G.711 (PCMU/PCMA)

Steps (VOIP Login)

1. Log into your wholesale dashboard and confirm your account is Approved with a positive balance.
2. Find your VOIP username and password on the Connection Details card of your dashboard.
3. Register any softphone, PBX, or dialer that supports standard SIP registration with those credentials against 198.23.59.40:5080, domain wholesale.6xcom.com.
4. Dial out directly - no trunk setup, no IP whitelisting needed. Calls are billed exactly like IP-trunk traffic, at the same rates.
5. Check Voice CDRs in your dashboard to confirm the call was logged and billed correctly.

Common connection issues

• IP-to-IP: no response / call times out: your source IP is not yet whitelisted on your account, or your account balance is at or below zero.
• IP-to-IP: call rejected immediately: confirm you are sending to port 5060, not another port - and confirm your PBX is not attempting to REGISTER first.
• VOIP Login: registration fails: confirm you're registering to port 5080 (not 5060 - that's the IP-trunk port and doesn't accept REGISTER), and that the domain is set to wholesale.6xcom.com, not the bare IP.
• Wrong caller ID displayed (either method): the caller ID your equipment sends in the From/P-Asserted-Identity header is what gets passed through - confirm your outbound trunk is sending a real, valid number. If you'd rather we always enforce a specific caller ID regardless of what your equipment sends, ask support to set a Default CLI on your account.

Need to test before going live? VOIP Login itself is the easiest way - register a softphone (e.g. MicroSIP or Zoiper) with your dashboard credentials and place a real test call, no IP whitelisting or support ticket required.