Docs Gift Cards How customers redeem gift cards

How customers redeem gift cards

How customers check their balance and redeem at your business.


How customers redeem gift cards

Customers can check their gift card balance and redemption status online at any time.

Balance check

  1. Customer visits phonebook.6xcom.com/[your-slug]/gift-cards.
  2. Enters their card code.
  3. Balance and expiry date are displayed instantly.

Redemption

  • The business owner marks a card as redeemed from Dashboard → Gift Cards.
  • Partial redemptions are supported — remaining balance is tracked automatically.
  • Customers receive a confirmation once a card is redeemed.
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